Creating a Data-Driven Business

I finally got around to uploading my presentation on Creating a Data-Driven Business today. I gave this talk last fall at the Business of Software Conference here in Boston. The ...

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Our Startup’s Secret Weapon

Looking back at the last 1.5 yrs since we started Performable, one thing is very clear: the single best decision we ever made was to make customer service everyone’s job. ...

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Building the Salesforce.com of Marketing

At Performable we are building the Salesforce.com of Marketing. Along the way we have expanded our service to better meet the needs of our customers. Lots of startup people viewed ...

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True Startup Competition

Last weekend I was at SxSW to give a talk on Startup Pivots at the Lean Startup event held there. It was an excellent event put on by Eric Ries ...

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Best Startup Lessons of 2010

I am looking forward to 2011! This year I intend to invest more time with my family and friends, build a great company alongside an incredibly talented team, and to ...

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3 Startup Lessons I Learned the Hard Way

Over the past decade, I’ve spent most of my professional life building startup businesses. In thinking about what I’ve learned, I realized that the most valuable lessons can be boiled ...

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